Important information
The City of Melbourne is committed to protecting your privacy. The personal information you provide will only be used for the purpose of receiving digital rate notices, as well as other directly related purposes. This information will be managed by a third party supplier contracted to the City of Melbourne.
This information will be accessible to technical support of third party supplier and council rates officers. Your information will not be disclosed to other parties without your consent, unless required or authorised by law.
The personal information you provide will be hosted outside of Victoria, in Western Australia. Please be aware that this location may not have privacy protections substantially similar to Victoria. By continuing to register and log into this website, you consent to the collection of your personal information by third party supplier and the transfer of your personal information outside of Victoria. If you do not consent to this, you will not be able to receive rate notices digitally.
For further information please see our link to full collection notice as per below (tailored for digital rates notices).
change of details
If you have moved house, no longer have your pet or your pet has passed away please email or call us so we can update your records. If you have moved outside of the municipality, you will need to apply to register with your new Council, however, you still need to let us know.
key dates/late fees
contact us
Phone | 9658 9658 |
animalmanagement@melbourne.vic.gov.au | |
SMS (only) | 0407 367 315 |
In person | Melbourne Town Hall 120 Swanston Street, Melbourne 3000 Monday to Friday 7:30am to 5pm |